Photo Guidelines for Your Weight Loss Consultation

Last updated: May 2025

To support a safe and effective prescribing process, we may ask you to upload a recent photo of yourself during your weight loss consultation. This is a clinical requirement that helps our healthcare team make well-informed decisions when prescribing treatments like Mounjaro or Wegovy.

1. Why We Require a Photo

To verify your identity as part of our clinical governance checks
To support accurate Body Mass Index (BMI) assessments
To ensure safe prescribing in accordance with GPhC and MHRA guidance

2. What Your Photo Should Show

Please ensure your photo meets the following criteria:

Full body photo (front-facing): From head to toe, standing straight, ideally against a plain background
Recent: Taken within the last 2 weeks
Clear and well-lit: Avoid shadows, filters, or poor lighting
No obscured features: Do not wear sunglasses, hats, or face coverings
Neutral posture: Arms by your sides and no exaggerated poses

We usually ask for the following images. You’ll see examples of what we’re looking for below:

Patient ID Image

This needs to be a passport photo or driving licence, and you should hold the ID up at the side of your face:

Patient Scales Image

This needs to be an image taken where you’re on the scales, and we can clearly see the numbers on the scales:

Patient Mirror Image

This needs to be an image of you standing in front of the mirror that shows your full body. It’s best if you can get someone to take this for you:

3. Optional Additional Photo

In some cases, we may also request a side-profile image to further support BMI estimation or clinical review.

4. How to Upload

You will be prompted to upload your photo securely during the consultation process. Accepted file formats include:

JPEG (.jpg)
PNG (.png)
HEIC (.heic)
Maximum file size: 10MB

5. Data Privacy and Security

All images are stored securely and accessed only by our licensed clinical team. We handle all personal data in accordance with GDPR and our Privacy Policy.